Instant Casino: games, payments and account help
On this page
Find the right game categoryThree checks before accepting a promotionDeposit, verification and withdrawal are separate stepsMake a support request understandableA budget that does not move with an offerMobile access without unknown installersWhat our language versions help withReading an account balance correctlyWhat a game image does and does not tell youSeparate a calculation from a promiseWhen to stop troubleshooting and ask for helpKeep time zones visibleUse the document that answers the questionKeep records without exposing credentialsPrepared 17 October 2026 · Read current account terms before use
At Instant Casino we bring together slots, table games and live casino with practical help for accounts, payments and conditions. Start with the task you actually have: finding a game, understanding a withdrawal or getting assistance. A large promotion headline should never stand in for a clear explanation.
Our Swedish information version is available through the language selector. Account access and payment availability depend on your jurisdiction and account. A Swedish translation does not establish a Swedish gambling licence, BankID or Swish support. Amounts shown in EUR are euros, not Swedish kronor.
Find the right game category
Games remain in their original categories. Their order within each category has changed to show a different selection first. Placement is not a ranking of winning probability, return or suggested stake.
Slots and feature buys
A slot can use lines, clusters, different reel layouts and bonus features. Read the game's own help before deciding a stake. A Hold & Win label or highlighted feature does not explain the price of a round. Where feature buys exist, check the full cost first. Our general bonus conditions prohibit feature buys using bonus funds.
Live casino and table games
Table rules, minimum stakes and available seats affect the live experience. Roulette, blackjack and baccarat involve different rules and decisions. Two similarly named tables can have different limits. Read the specific table information; a catalogue image does not establish that a table is open now.
Search for a title
The search field finds titles in our saved selection. It changes the cards shown on this page, without claiming to search the entire international library. A missing title does not establish that it has been removed from the regular service. This catalogue is a selection, not a live availability feed.
Three checks before accepting a promotion
- Who qualifies? Check account, age and territory conditions. A campaign can impose additional limits.
- What must be done? Read deposit, activation, expiry, contribution and wagering requirements.
- What happens on withdrawal? Check whether requesting payment forfeits a bonus or whether funds remain restricted.
The international welcome campaign displays 200% up to EUR 7,500. There is an important difference between homepage messaging and the general bonus terms, which describe 35 times wagering of the bonus amount. We therefore do not treat “no wagering” as a universal promise for the welcome offer. Read our bonus explanation and obtain a clear account-specific answer before depositing.
Deposit, verification and withdrawal are separate steps
A successful deposit does not prove that all verification is complete. An approved withdrawal does not mean the bank transfer has finished. Separating these stages helps identify what you are waiting for and what support needs to investigate.
| Stage | What to check | If something is wrong |
|---|---|---|
| Deposit | Charge, balance, currency and reference | Allow up to ten minutes, then provide proof if the balance is still missing |
| Verification | The information or document requested | Follow the secure-channel instructions and ask about unclear requirements |
| Withdrawal request | Status, beneficiary name and limits | Contact support with the transaction reference |
| Bank delivery | Whether our approval stage is complete | Distinguish delivery from processing when assessing a delay |
Make a support request understandable
Explain what you tried to do and the status you see now. Include date, time, currency and amount for payment issues. A precise reference is more useful than several screenshots without context. Include exact error text while redacting unnecessary personal details.
We do not need your password, private cryptocurrency keys or card security code. If an identity check is required, use the designated submission channel. Our support page helps you identify where an issue belongs.
A budget that does not move with an offer
Decide your time and money limits before starting. Another bonus, a nearly completed wagering meter or a possible cashback reward does not change what you can afford to lose. When the planned budget is exhausted, stop rather than increasing it to satisfy a condition.
Cashback returns only part of a qualifying loss basis. A possible 10% return does not make a loss profitable. Previous rounds do not tell you when a win will arrive. Read our break and self-exclusion guidance if gambling begins taking more time, money or attention than intended.
Mobile access without unknown installers
You can read the information in a mobile browser. Our international app page also describes a home-screen website shortcut. A shortcut is not a separate app-store application and does not make games or accounts available offline. Check the address before saving a shortcut or entering credentials.
Consider who else can open a shared phone or tablet. Do not leave an account accessible to children. A saved shortcut is a convenience, not a security control or a way to change territory restrictions.
What our language versions help with
The Swedish information uses practical terms for deposits, withdrawals, verification, bonus rules, cashback and self-exclusion. Game and provider names keep their proper names. Product amounts are not silently converted, and translation does not promise Swedish-language account support.
Separate pages give a direct route to each task, describing the details needed, checks you can perform and when to ask support. The comprehensive sections below connect those tasks. Age, availability and actual account terms apply regardless of information language.
Reading an account balance correctly
A balance is a starting point for a question, not a full explanation of every transaction. Available cash, bonus funds, pending withdrawals and unfinished rounds may be presented separately in the regular service. Before asking why a number changed, check which part of the account you are viewing. A payment history and a game history answer different questions, and their entries may refer to different stages of the same activity.
If you believe an entry is wrong, record the time, currency and reference shown. Explain the expected result and the actual result. Avoid submitting several contradictory requests about the same transaction; add information to the existing case where possible. Keep your own record of the conversation so you can identify what was requested and which evidence you already supplied.
Pending is not the same as failed
A pending entry describes an unresolved stage. It does not by itself establish that funds have been lost or that another attempt is necessary. Check the status and available instructions before repeating a payment. If your bank shows a charge while the account does not, use the deposit troubleshooting steps rather than assuming the second payment will fix the first one.
What a game image does and does not tell you
A recognisable title and cover help you find the game you intended. They do not provide its current return configuration, stake range or promotion eligibility. Those details belong in the actual game rules and offer conditions. Two versions with related names can use different mechanics. Check the complete title rather than relying only on a familiar character or colour.
The saved catalogue contains examples from several categories. We retain title-to-image associations when reordering cards. A category position is an editorial arrangement for browsing, not evidence of a recent win, customer popularity or a recommendation to stake more. We do not create a live winners feed from fictional names or transaction amounts.
Understanding an empty search
If no cards match, shorten the query or try a distinctive word from the title. A provider name is not necessarily part of the game title. An empty result refers only to this selection. It does not establish anything about a game account, jurisdiction access or the complete product library. Clearing the search restores the saved cards without sending personal information to an account service.
Separate a calculation from a promise
A percentage calculation can explain an offer but cannot determine eligibility. Multiplying an amount by ten percent tells you a number; it does not establish that the number will be paid. Qualifying losses, deductions, claim deadlines, minimums and caps can change the result. The same principle applies to wagering examples: a multiplication shows turnover under a stated rule, not a suggested amount to spend.
Our calculation examples keep their currency and assumptions visible. Do not convert an illustration into your own account statement. If a promotion's wording and the general rules differ, pause and obtain clarification. An attractive headline cannot resolve a contractual conflict, and a larger deposit is not a suitable way to test which rule applies.
When to stop troubleshooting and ask for help
You can check a browser address, payment reference, account name and visible status yourself. Stop if an instruction asks for a password, private wallet key or security code, or if you cannot confirm who receives an identity document. Contact support through the documented address and describe the suspicious instruction without forwarding sensitive credentials.
Do not install remote-control software at a stranger's request to solve a payment problem. Do not create additional gambling accounts to bypass a locked account or self-exclusion. Those actions do not resolve the underlying issue. For a pause or self-exclusion request, state that purpose explicitly so it is not mistaken for ordinary technical help.
Keep time zones visible
Cashback periods in the international information use UTC. A local clock can differ, and seasonal clock changes can alter the difference. Keep the stated UTC deadline when checking a claim rather than assuming midnight means your own local midnight. Casino cashback and sports cashback also use different handling in the FAQ, so identify the product before checking the schedule.
A calculation week and a payment review period are different concepts. Do not apply a cashback calendar to a withdrawal, or count a bank's business days as a continuous number of hours. If a deadline matters to your case, include the time zone in the support message so the request can be understood without guessing.
Use the document that answers the question
General terms explain the account relationship. Bonus terms explain restrictions on promotional funds. Game rules explain the actual round. Privacy information explains data processing. Responsible-gambling guidance explains limits and exclusion. None of these documents can automatically replace the others. Start with the relevant document and follow its cross-references when a rule depends on another part.
Our shorter pages help you find the appropriate subject and the next step. The full English documents remain linked for the complete contractual wording. A translation can make the subject easier to understand without becoming proof of a new licence, local payment integration or a different operator. Ask about the contracting entity if it is not clear before entering an agreement.
Keep records without exposing credentials
Retain transaction references and support case numbers in a place you control. A reference helps identify a payment without publishing your full account details. Before sharing a screenshot, check browser tabs, notifications and other visible information as well as the transaction itself. Include the currency with any amount so that a support conversation does not confuse euros with another unit.
Withdrawals at Instant Casino
A withdrawal has two separate stages: our review of the request and delivery by the payment provider. Approval does not necessarily mean the money is already visible in your bank account.
Track your request
- Open the transaction history in your account cashier.
- Check the amount, payment method and displayed status.
- Check for a pending identity check or request for information.
- Contact support with the transaction reference if the status does not explain a delay.
How long does a withdrawal take?
Our FAQ says requests are usually processed instantly, with exceptional manual reviews taking up to 24 hours on our side. After approval, your bank may need another 3–5 business days. Timing depends on the method, bank and checks. “Instant” is not a promise that every transfer reaches its destination immediately.
Minimum and maximum amounts
The FAQ gives a minimum withdrawal of EUR 25. International homepage information lists EUR 4,000 a day, EUR 10,000 a week and EUR 20,000 a month. Check the limits actually shown in your account before submitting a request.
If a withdrawal is declined
Use a payment account in your own name and enter both your first and last names in the beneficiary field. Bank limits, incorrect beneficiary details and pending verification can prevent payment. Do not create another account to work around the problem.
Changing or cancelling a request
A submitted request cannot be edited. If cancellation remains available, a cancel button appears in the transaction list. If it is missing, ask support about the status instead of assuming the request can be stopped.
Payments and deposits
The cashier shows the methods available to your account. A logo on an information page does not establish that a method works in every country or supports both deposits and withdrawals.
Before depositing
- Use a payment method in your own name.
- Check the account currency and any exchange rate.
- Read minimum amounts, fees and method limits.
- Check the method available for a future withdrawal.
Our FAQ lists a EUR 20 minimum deposit. This is an amount in euros, not Swedish kronor. Any conversion is subject to the information shown by your bank or payment provider.
Cards, wallets and cryptocurrency
The international presentation includes Visa, Mastercard, Apple Pay, Google Pay and Bitcoin. These illustrate payment categories, without promising availability for every account. Do not assume that Swish or BankID is supported.
A payment is missing
Allow up to ten minutes for processing. If you have been charged but the balance is still missing, email support@instantcasino.com with the payment reference, time, amount and proof of payment. Redact complete card numbers and unnecessary information. Never send a password or card security code.
A card was declined
Check expiry, funds, payment details and any additional approval requested by the bank. Repeating attempts without resolving the cause can create more pending transactions. Ask your bank or support when the status is unclear.
Instant Casino bonus terms
Read the offer conditions before activating a bonus. A campaign name or headline amount is not a complete explanation of how funds become withdrawable.
Check the terms for your particular offer
Our international welcome campaign displays 200% up to EUR 7,500. The published general bonus terms require the bonus amount to be wagered 35 times, while homepage messaging also uses “no wagering”. These statements must not be combined into a promise of a wagering-free welcome bonus. Ask support which specific conditions apply to the offer in your account before depositing.
A 35× example
If a EUR 100 bonus is subject to 35× wagering, the calculation is EUR 3,500 of qualifying turnover. That is not a suggested budget, a winnings target or a guarantee of withdrawing the bonus.
Stakes, contributions and exclusions
General terms set a maximum of EUR/USD 5 per round using bonus funds and prohibit feature buys with bonus funds. Listed contributions are 100% for slots, 20% for table games and 0% for dice, arcade, roulette and other games. A separate exclusion list can remove individual games or entire providers. A category percentage alone cannot confirm whether a specific game contributes.
Withdrawals and expiry
The general terms say requesting a withdrawal before wagering is completed forfeits bonuses. They also set a maximum of ten times the bonus amount for conversion into withdrawable cash. Check deadlines and the bonus status in your account. Do not continue gambling merely to chase a wagering target.
How cashback works
Cashback returns part of qualifying net losses. It does not remove the risk of losing money and is never a reason to raise stakes or extend a session.
The calculation basis
Our cashback information describes 10% weekly cashback on net losses after deducting bonuses claimed during the period. The calculation week runs from Monday 00:00 to Sunday 23:59 UTC. Net losses are not the total of all stakes.
A calculation example
If the qualifying basis after applicable deductions is EUR 200, 10% equals EUR 20. This illustrates multiplication only. It does not establish your account's actual qualifying amount.
Casino and sports rewards differ
Our FAQ says casino cashback becomes available at 00:00 UTC on Monday and must be claimed by the following Sunday at 23:59 UTC. Sports cashback is described as automatically credited on Monday at 06:00 UTC. Check the relevant product and your rewards area instead of assuming every reward is automatic.
Limits and wagering
The cashback page gives a minimum reward of EUR 0.10 and a maximum of EUR 10,000 per week, with a minimum qualifying deposit of EUR 20. It describes cashback as having no wagering requirement. This does not mean that all other bonuses share those conditions. Account eligibility and the specific promotion still apply.
Login and account help
Login and password recovery take place in the regular account service. This information page does not collect passwords or verification codes.
If you cannot sign in
- Check that you are using the registered email address.
- Check your keyboard language and Caps Lock.
- Use the account service's password recovery function if available for your account.
- Contact support if the problem continues. Do not create a replacement account.
Protect your account
Use a unique password and never give it to someone claiming to be support. Do not share one-time codes, two-factor codes or recovery links. If you suspect another person accessed your account, contact us promptly and describe what you noticed.
History and personal details
Our FAQ places account history under Activity in Settings and payment history under Transactions in the cashier. Accurate personal details are important for verification and withdrawals. Ask support when an account detail needs changing and cannot be updated in the account.
Account verification
We may need to check who uses an account and whether its payment method belongs to the same person. Verification is separate from registration and can be required even after an earlier transaction succeeded.
Information you may need
Account terms require accurate name, date of birth, residential address, email and telephone information. Our AML policy describes identity checks and possible additional evidence, such as address and source of funds. Follow the specific request in your account rather than sending extra documents without being asked.
Avoid unnecessary interruptions
- Match account details to the payment account holder.
- Use clear, valid documents and follow instructions about required pages.
- Do not alter identity document information.
- Send sensitive evidence through the designated channel.
How long does verification take?
The FAQ describes automated checks usually taking a few minutes to an hour. This is a description of typical processing, not a guarantee for every case. Further documents or manual checks may change the time needed.
If details do not match
Ask support what is missing and which submission channel to use. Do not open a second account or use someone else's payment method to avoid a check.
Instant Casino on mobile
Our mobile presentation uses browser access. The app page describes a shortcut you can add to the home screen to find the website again quickly.
A shortcut is not an app-store download
A web shortcut opens the site in a browser. It does not mean that a separate App Store or Google Play application has been downloaded. We do not link to APK files or third-party apps here.
iPhone and iPad
Open the intended website in Safari, open the sharing menu and choose Add to Home Screen if available. Check the name and address before saving. Menu wording varies by system version.
Android
Open the website in your usual browser. Its menu may offer Add to Home Screen or a web-app installation option. Continue only if the address is correct. Do not download an unknown file just to obtain a shortcut.
If the site does not work
Refresh and check connectivity. A saved shortcut does not make account services or casino games available offline. Respect jurisdiction restrictions; a shortcut does not change availability.
Support and common questions
Our regular support address is support@instantcasino.com, as listed in the international service. We do not invent a separate Swedish-domain support mailbox.
Describe the issue clearly
Explain what happened, when and which step you were trying to complete. For a payment, include the amount, currency, transaction reference and current status. For technical issues, device, browser and exact error text can help. Redact unnecessary personal details from screenshots.
Never send these details
Do not send passwords, card security codes, full card numbers, one-time codes or private cryptocurrency keys. If documents are requested, first obtain instructions for the designated secure channel.
Help by topic
- Missing deposits and declined cards
- Pending or declined withdrawals
- Identity documents
- Login problems
- Unclear bonus conditions
- Taking a break or self-excluding
Complaints
Contact support first and retain the case reference. Identify the relevant payment or event and explain the resolution you seek. This page does not promise a fixed response time. Do not make further deposits to try to resolve an outstanding payment.
Responsible gambling and self-exclusion
Gambling must never be used to pay bills, solve debt or recover previous losses. You must be at least 18 and meet any higher legal age applicable where you are.
Set limits first
Decide how much money and time you can afford. Housing, food and other essential expenses are not a gambling budget. Take breaks and do not gamble when distressed, impaired or unable to stop.
Request self-exclusion
Our policy describes exclusion periods from six months to five years. Email support@instantcasino.com, clearly state that you want to self-exclude and specify the period. Support will explain the next steps. Exclusion should not be reversed during that period. Do not open a new account to avoid it.
When gambling takes over
Borrowing to gamble, hiding spending, extending sessions or trying to recover losses are warning signs. Stop gambling and seek support. Information is available from Stödlinjen and Gambling Therapy.
Spelpaus
Spelpaus is Sweden's national self-exclusion service. We do not claim that an exclusion there automatically applies here. Contact our support separately for our own self-exclusion process.
Protect children
Do not share login credentials or leave a gambling account open on a shared device. Use device protections and content filters where children may have access.
General terms
This page explains central parts of our general account terms. It does not replace the full agreement or the conditions displayed when using the regular service.
Age and personal accounts
You must be at least 18 or meet the higher age required where you are located. Account information must be accurate and the account must be for your own use. Multiple accounts and using another person's account are not permitted.
Territory availability
Being able to open a website or read it in a particular language does not establish lawful availability in every country. Our terms restrict services in several jurisdictions and may change. Swedish translation does not confirm a Swedish gambling licence or account access from Sweden. Check current requirements before using account services.
Payments and verification
We may require identity and payment verification. Account information must match the payment account holder. A transaction can require review, and payment-provider delivery is separate from our request processing.
Separate bonus rules
Bonus rules, game rules and promotion-specific conditions supplement the general terms. Read them before accepting an offer, particularly stake limits, expiry, game contributions and withdrawal conditions.
The full agreement
Read the full English terms. Under those terms, English takes precedence if language versions conflict. Ask support about unclear conditions before using the service.
Privacy and personal information
We distinguish this information website from the regular account service. These pages have no gambling-account registration, identity-document upload or payment form. Read the full policy of any separate service you use.
Visit measurement
The published version uses the existing measurement service at track.casinogg.bet. It can process visitor and session identifiers, page URL and title, referrer, landing page and campaign parameters. Its purpose is to follow visits and transitions from information pages to the offer router, not to register gambling accounts.
Information in URLs
Details placed in a URL or campaign parameter may reach measurement records. Do not put sensitive information in URLs or open reference fields. Local tools do not request passwords, card security codes or private keys.
Browser storage
Measurement uses tt_vid, tt_sid, tt_sid_ts and tt_acquisition in localStorage and may use tt_landing in sessionStorage. Dismissing the notice uses instant-info-notice. See the storage overview. Technical identifiers are not account names, but must not automatically be described as anonymous.
Local tools
The case template and percentage calculator run in the browser without sending their contents to support or the tracker. If you copy a draft into an email, you decide what to provide next. Review and remove unnecessary information first.
Accounts and verification
The international service policy describes identity and contact data, documents, financial information, transactions, technical data, recipients, legal bases and retention. Follow that service's instructions for account cases and evidence submission.
Privacy questions
Official material identifies Igloo Ventures SRL, registration 3-102-880024, Costa Rica. For account-service privacy questions, start with support@instantcasino.com and ask for the appropriate privacy function. Access, correction and deletion requests depend on applicable rules and may require identification. Retention duties can limit deletion.
Infrastructure
Hosting and traffic services can process connection information such as IP addresses and requested resources. We do not invent a fixed global retention period. Identify the processing your question concerns. Read the full account policy. Checked on 17 October 2026.
Cookies and local preferences
This page describes storage in this version and the existing measurement integration used for publication. Dismissing a notice does not delete a gambling account.
Browser storage inventory
| Name | Technology | Purpose |
|---|---|---|
| instant-info-notice | localStorage | Remember notice dismissal |
| tt_vid | localStorage | Visitor identifier |
| tt_sid | localStorage | Measurement session identifier |
| tt_sid_ts | localStorage | Timestamp used for session calculation |
| tt_acquisition | localStorage | Session campaign parameters |
| tt_landing | sessionStorage | Landing page |
The existing code calculates a new session after 30 minutes of inactivity according to its time condition. This does not promise deletion of all information after 30 minutes. localStorage normally has no browser-enforced expiry and may remain until cleared.
What reset does
The button restores only the notice preference. It does not delete measurement identifiers, gambling accounts, server logs or payment history.
Remove or restrict storage
Use browser site settings to inspect and delete domain data or restrict storage and tracking. Menu names vary. Deleting a local identifier does not automatically delete information already processed by a server.
When storage is blocked
The page remains readable. The notice may reappear and measurement code can use temporary in-memory identifiers. Storage is not required to read rules or find support.
Tools and outside services
Case drafts and calculations are not stored through these keys. A separate service can use its own cookies and storage. Read its notice. The full account-service policy is at instantcasino.com; visit-measurement questions are covered in our privacy information.
Anti-money-laundering checks
Anti-money-laundering checks help identify account and payment misuse. A transaction may therefore require more than a balance check.
Identity and payment ownership
Our AML policy describes staged checks of personal information and identity. Additional evidence may be required according to transaction details, amounts and risk assessment. Use your own account and payment methods.
Source of funds
Enhanced checks may require an explanation and documentation of the origin of funds. Follow the specific instructions you receive. Do not upload sensitive documents to an open contact field or send them to an unverified recipient.
Pending transactions
Check account messages and ask support which check remains outstanding. Splitting payments or using other people's accounts to avoid verification does not resolve the issue and can breach the terms.
Full policy
Read the full AML policy for processes and obligations beyond this overview. For your own case, contact support.
About Instant Casino and this service
We bring together Instant Casino information, game selections, payments and account help in Swedish and English. This page identifies the source of operator details and the limits that must be read alongside them.
Operator details
| Detail | Documented information |
|---|---|
| Operator | Igloo Ventures SRL |
| Registration | 3-102-880024 |
| Country | Costa Rica |
| Address in the site's licence information | San Jose, Cedula Juidica, Costa Rica |
| Address in the Swedish decision | Ofident, Oficina 3, 200 mts norte y 50 mts este del Centro Cultural Norteamericano, Barrio Dent, San José, Costa Rica |
| Account support | support@instantcasino.com |
The official site's published licence information names this company and registration number. The Swedish Gambling Authority identifies the same entity and the longer address in its decision dated 12 May 2025, case 25Si669. The shorter address is the site's own wording, not an invented Swedish office.
Foreign licensing and Swedish availability are separate
The international service cites Anjouan licence ALSI-142311005-FI2. The public Anjouan register lists Igloo Ventures SRL under that number. Its domain information does not establish that this Swedish information domain has its own gambling licence.
The Swedish decision prohibits Igloo Ventures SRL from providing gambling in Sweden without the necessary licence and names instantcasino.com. We have not confirmed a Swedish licence or revocation of that decision. Read the authority's decision page. Swedish text and access to an information page do not change this distinction.
Older names
Earlier pages cited other entities. We use the identity explicitly stated in current official service data and identify its source. Older addresses, telephone numbers and mailboxes are not copied without confirmation.
Contact and scope
Account, transaction and self-exclusion matters belong with regular account support. Never send passwords or codes. The case template prepares text without sending it. These information pages do not accept deposits or identity documents.
Sources and date
Checked on 17 October 2026. Read the terms applicable at the time of use. Sources: the official website, Anjouan register and Swedish decision. Identifying an operator is not a promise of lawful availability everywhere.
Instant Casino questions
Is Instant Casino available in Swedish?
This site includes a Swedish information version. The international service language list does not include Swedish; Swedish-language account or chat support is not promised.
Are amounts in Swedish kronor?
No. EUR amounts are euros. We do not change bonus amounts or transaction limits from EUR to SEK.
Are Swish and BankID supported?
Support has not been confirmed. Check the methods actually displayed in your account and cashier.
Is the welcome bonus wagering-free?
That cannot be promised generally. Homepage messaging and general bonus rules differ; the rules state 35×. Read the specific offer and ask support if unclear.
What is the minimum deposit?
The FAQ gives EUR 20. Check any method-specific cashier limits as well.
What is the minimum withdrawal?
The FAQ gives EUR 25. Account and payment-method conditions may also apply.
Why is an approved withdrawal not in my bank?
Our processing and bank delivery are separate. The FAQ allows 3–5 business days for bank delivery after approval.
Can I cancel a withdrawal?
Only where its status allows cancellation and a cancel button is displayed in transaction history. A submitted request cannot be edited.
What if a deposit is missing?
Allow up to ten minutes. If charged and the balance is still missing, contact support with payment evidence and the transaction reference.
Can I use another person’s payment account?
No. Use an account in your own name. A beneficiary mismatch can prevent payment.
Does casino cashback differ from sports cashback?
The FAQ describes casino cashback as requiring a claim within a deadline, while sports cashback is automatic. Check the correct product and period.
Is there an app download?
The app page describes mobile web access and a home-screen shortcut. We do not link to an unconfirmed standalone app-store application.
Can I play offline here?
This page presents game information and selected titles. Accounts, games and payments belong to the regular service and do not work offline.
How do I self-exclude?
Email support@instantcasino.com, clearly request self-exclusion and state the period. The policy describes six months to five years.
Does Spelpaus automatically apply?
We do not promise that integration. Request exclusion directly from our support and read the responsible-gambling information.
Where is account history?
The FAQ points to Activity in Settings for account history and Transactions in the cashier for payments.