Payments and deposits
On this page
Before depositingCards, wallets and cryptocurrencyA payment is missingConsider withdrawal before choosing a deposit methodCheck the relevant detailsCurrency and costsRepeated or pending entriesCryptocurrency needs another checkThe cashier shows the methods available to your account. A logo on an information page does not establish that a method works in every country or supports both deposits and withdrawals.
Before depositing
- Use a payment method in your own name.
- Check the account currency and any exchange rate.
- Read minimum amounts, fees and method limits.
- Check the method available for a future withdrawal.
Our FAQ lists a EUR 20 minimum deposit. This is an amount in euros, not Swedish kronor. Any conversion is subject to the information shown by your bank or payment provider.
Cards, wallets and cryptocurrency
The international presentation includes Visa, Mastercard, Apple Pay, Google Pay and Bitcoin. These illustrate payment categories, without promising availability for every account. Do not assume that Swish or BankID is supported.
A payment is missing
Allow up to ten minutes for processing. If you have been charged but the balance is still missing, email support@instantcasino.com with the payment reference, time, amount and proof of payment. Redact complete card numbers and unnecessary information. Never send a password or card security code.
A card was declined
Check expiry, funds, payment details and any additional approval requested by the bank. Repeating attempts without resolving the cause can create more pending transactions. Ask your bank or support when the status is unclear.
Plan a withdrawal · Contact support
Consider withdrawal before choosing a deposit method
Check whether a method supports deposits only, which withdrawal routes remain available, whether account names must match and which fees or limits the provider displays. Fast debiting does not establish equally fast withdrawal delivery.
Check the relevant details
For cards, verify holder, expiry, currency and bank approval. For wallets, check the selected account and withdrawal options. For bank transfers, read the reference and beneficiary instructions. For cryptocurrency, check asset, network, destination and network fees.
Currency and costs
Bank charges can reflect conversion even when the casino balance is in EUR. Compare the bank receipt and account currency before assessing a difference. We do not claim that every method is fee-free; outside providers may have their own charges. Stop if the confirmation step does not make the cost clear.
Repeated or pending entries
Keep each reference and distinguish a reservation from a completed charge according to bank status. Do not make more deposits to test whether an issue disappears. Ask support and, where necessary, the bank about the specific transaction.
Cryptocurrency needs another check
A similar address or the right currency on the wrong network can cause problems that a normal refund button cannot solve. Verify cashier and wallet details before transferring. Never share a recovery phrase or private key with support.